Refund policy

Right of Withdrawal & Refund Policy

Your right to withdraw If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your last item, without giving any reason.

To exercise your right of withdrawal, log in to your account and submit a return or cancellation request through your orders page: https://shopify.com/84045201624/account

Returning items Once you have notified us of your withdrawal, you must return the items within 14 days. Return shipping costs are [your responsibility / covered by us — choose one].

Refunds We will process your refund within 14 days of receiving your returned items. Refunds include the standard delivery cost of your original order (excluding any premium shipping option you selected). Refunds are issued to your original payment method.

Exemptions The right of withdrawal does not apply to:

• Personalised or custom-made products
• Sealed goods that are not suitable for return once opened for hygiene reasons
• [Add any other applicable exemptions]

All other customers [Add your standard returns and refund terms here for non-EU customers.]